A Legacy of Dispatch

Watson manufactured the first ergonomic dispatch console in 1986. Nearly 25 years later, Watson Dispatch continues to lead the industry with thoughtful dispatch solutions.


Watson Dispatch pioneered the concept of ergonomically engineered adjustable furniture for call centers and today has more than 2500 installations across the U.S. Based at its advanced design and manufacturing facility outside Seattle, Watson operates a nationwide service and installation network.

With each new product, Watson Dispatch takes pride in raising the industry standards for quality, beauty and performance. A research driven design process ensures that each console is suited for the most advanced technology and meets all ergonomic standards.


We don’t believe in mission statements, but we are on a mission. Here’s how we’ll get there.

Built Here

All our products are manufactured at the Orchard, our 34 acre forested headquarters in the Pacific Northwest. This state-of-the-art facility converts regionally sourced raw materials to finished goods through advanced CNC machining processes and superior handcraft.

Distinctive Product

Each of our product lines are engineered for unmatched simplicity, beauty and durability. Our design process revolves around users’ needs and sustainable manufacturing processes.

Financial Stability

Maintaining a strong cash position and avoiding debt enables us to thrive in economic downturns and invest in cutting edge manufacturing techniques and responsible growth.


We believe in the dignity of the working woman and man. We foster this dignity by providing competitive compensation and benefits, sharing our profits and maintaining high expectations.

Practical Environmentalism

We believe we should return this world in better condition than we found it. We adhere to the concept of Practical Environmentalism in which our aggressive pursuit to minimize impact on our planet is achieved within a disciplined structure of environmental and financial accountability.

More on Practical Environmentalism


Watson CEO Clif McKenzie on how our processes and values create distinctive, simple, beautiful, user-centered products built here in the U.S.A.

The Orchard

Surrounded by towering Douglas Firs, our fully integrated manufacturing and administrative offices tread softly on a 34 acre apple orchard in the Puget Sound Region.

The native field grasses require no fertilizer, irrigation or landscaping which is good for the surrounding streams and wetlands–and for our children as well.

26246 Twelve Trees Lane NW
Poulsbo, Washington 98370

Contact Us

Watson Factory

26246 Twelve Trees Lane NW
Poulsbo, Washington 98370